With OTT platforms gaining popularity, the way we consume digital content has changed. There has emerged a drastic demand for personalized and engaging content, which has increased the role of AI in the OTT industry.
OTT platforms leverage content personalization algorithms, automated metadata tagging, and personalized ads to offer enhanced user experiences. Similar to any other technology, there are concerns about AI in OTT platforms. But despite the concern, it's true to say that AI-powered content recommendation systems are here to stay.
In this blog, we will discuss how AI is transforming the future of the OTT platform and the way we consume digital content.
Content recommendation systems refer to a tool that suggests personalized content to users. The suggestions are based on the user’s interests, preferences, and behaviors. OTT platforms use content personalization algorithms to accurately analyze user behavior that is likely to engage individual users.
In simple words, content management systems compare a user’s behavior with another user of similar interests. For instance, if you frequently watch music videos on OTT platforms, the system will automatically analyze the viewing histories of users with the same interests to recommend you other music videos.
Content recommendation systems are of two types, i.e., content-based filtering and collaborative filtering. Here, content-based filtering recommendations are based on content characteristics like topic or genre. Whereas, collaborative filtering compares user behavior to suggest them appropriate content.
The emergence of AI-powered streaming platforms has made it possible to quickly process and analyze large amounts of data. AI algorithms can more accurately learn past user behavior and make the right content predictions that viewers are likely to enjoy in the future.
With technology continually evolving, the capabilities of content recommendation systems are also likely to improve, providing even more personalized experiences.
The popularity of OTT platforms has improved the way viewers consume digital entertainment. AI in OTT platforms further provides personalized recommendations to users to enhance their overall experience.
Below are 5 ways AI is transforming the OTT platform for betterment:
Recommendation engines are designed to provide personalized suggestions to users to enhance their overall experience. But the difference lies in how accurately the recommendations are made.
For instance, an AI-based recommendation engine can provide real-time suggestions to users. The “Top Picks for You” section on YouTube and Netflix is a successful example of this.
A recommendation engine can focus on customers’ visual preferences through AI. The visual preferences here refer to the user’s preferences that are related to the physical quality of a digital product.
The AI-powered recommendation engines are designed to focus on user preference rather than product preference, which drastically improves the user experience.
A recent study conducted on Amazon purchases has revealed that almost 30% of the purchase are based on customer’s visual preferences.
AI provides real-time recommendations to users based on their interactions with the digital product or service. This type of recommendation is more accurate and faster than conventional recommendations and eventually helps with OTT user experience optimization.
A powerful AI-based recommendation engine focuses on product descriptions and customer preferences. It provides a better version of a search engine for digital platforms where users can get the most appropriate results.
For instance, Hulu started offering real-time recommendations to users by combining AI with an advanced recommendation system. It was done so users could have personalized search engine results on that particular platform.
OTT platforms often find it difficult to provide users with the kind of personalized content they prefer the most. As the customer’s preferences vary greatly, a traditional recommendation system fails to provide satisfactory results. This is where AI in the recommendation engine enters!
A common example of AI in a recommendation engine is the Amazon AWS machine learning model. It recognizes the actors in the video content and provides users with more accurate recommendations.
Below are common future trends that are likely to shape the content discovery and distribution landscape:
OTT platforms are set to explore new ways to engage audiences to meet and exceed their expectations. Interactive videos and gamification are likely to become more popular in increasing virtual experiences.
Content recommendations leverage user data and advanced algorithms to offer more personalized options. Machine learning and artificial intelligence will keep delivering tailored content to users.
With voice assistants becoming popular, there has emerged a need for content creators to optimize their content for voice-activated assistants. Soon, voice assistants will become more intuitive and provide seamless content discovery experiences.
Social media is actively involved in the formation of niche communities, which offer users a custom content experience as per their needs.
With the help of blockchain technology, content discovery can be upgraded by providing transparent platforms. Blockchain-based platforms make sure content creators and users get fair ownership rights and compensation.
AR is set to offer better interactive and immersive experiences to users. Its continuous involvement in OTT platforms will result in unique and engaging content discovery journeys.
The growing popularity of OTT platforms is also raising concerns about data privacy. That’s why content creators need to focus on transparency and data usage. Furthermore, users also expect platforms to safeguard their privacy.
Below are the common challenges that OTT platforms are likely to face when leveraging the power of AI:
The possibility of bias and discrimination in content recommendation algorithms is one of the main ethical issues. The algorithm used in the system can reinforce bias or discriminate against particular user groups if they are improperly created. This can negatively impact people individually as well as society at large.
User privacy and data protection are another consideration that needs to be addressed. Content recommendation systems frequently use large volumes of user data. Therefore, it becomes important to make sure that the gathered data is handled ethically and responsibly. This also offers the user more control over their data and ensures data protection.
Ensure that content recommendation systems are accountable and transparent. Users need to clearly understand how these systems operate and why specific information is being suggested to them. Furthermore, it is necessary to establish procedures that hold content providers responsible for any adverse effects resulting from their suggestions.
Did you know that AI systems only take action in response to the data you supply? That means inaccurate data can result in incorrect suggestions and an unsatisfactory user experience. To guarantee a fair and responsible AI system, address problems related to data quality, and minimize bias calls for careful data curation along with continuous monitoring.
The use of AI in OTT platforms is not easy. One needs to have technical know-how to integrate intricate algorithms and create reliable data. Likewise, developers must handle complex coding procedures, deal with hardware constraints, and keep up with the rapidly changing AI. You can quickly address the technological obstacles by upskilling teams, investing in ongoing education, and possibly looking for outside collaborations.
The cost of implementing complex AI systems can be a lot and OTT platforms with tight budgets can get overwhelmed by the financial investment. The secret to making AI development financially affordable is estimating the return on investment and searching techniques for cost-effective implementation.
The implementation cost includes everything from investing in cutting-edge computer equipment to employing qualified data engineers. Remember that the initial expenditure will always be outweighed by the advantages of user engagement and better content creation in the long run.
The use of AI in OTT platforms is considered a dynamic and transformative shift. By using recommendation engines, natural language processing, and machine learning algorithms, OTT platforms can offer personalized content for a more captivating viewing experience.
If you want to harness the power of AI in an OTT app, reach out to Protonshub Technologies, a reliable OTT app development company . We work with a team of skilled professionals who have a good understanding of designing and developing OTT apps.
Our team uses the most advanced technologies and tools to exceed your expectations. Regardless of the OTT app’s complexity, we aim to integrate it with the most advanced features.
You can reach out to us to learn more about OTT app development.