Unlocking Efficiency: How Healthcare Mobile App Development Services Are Streamlining Operations

How Healthcare Mobile App Development Services Are Streamlining Operations

Mobile apps have brought changes to all industries and healthcare is no exception. The arrival of healthcare mobile apps has been a boon in this industry, with mobile apps becoming a necessity for patients looking for specialized treatment.

It’s not wrong to say that healthcare app development has bridged the gap between patients and medical professionals, significantly streamlining the operations.

What’s more?

Well, healthcare mobile apps also assist medical professionals in providing accurate treatment to patients despite their location.

Healthcare apps can:

  • Reduce medical mistakes
  • Improve health data gathering
  • Offer better healthcare data visualization tools
  • Reduce hospitals spending
  • Offer time-saving features for medical staff
  • Improve communication between patients and healthcare provider
  • Provide timely care

Honestly, healthcare mobile apps have transformed this industry in many wonderful ways. In this blog, we will discuss why healthcare app development is essential, reasons to consider hospital app development, types of healthcare apps, key challenges to consider when developing healthcare apps, must-have features, and more.

Global mHealth Market

In the past 10 years, the global mHealth market has seen significant growth. According to a report, the mHealth market is expected to surpass $300 billion by 2025 .

Global mhealth market 2016 - 25

Healthcare apps provide essential services that are indispensable for the overall healthcare industry. These apps can do everything from establishing in-hospital patient communication, managing data, and improving efficiency to assisting with better patient diagnosis.

[Also check out - Our Comprehensive Guide On The Impact Of AI On The Healthcare Industry ]

How is a Healthcare Mobile App Different From a Medical App?

Both healthcare apps and medical app development help with well-being. But there are a few factors that differentiate them.

Firstly, both apps differ in terms of regulatory requirements, nature of data handles, specific goals, and target audiences. Before starting the development process, you must understand these differences.

Healthcare mobile apps are designed and developed to offer the best health-related solutions, such as nutrition, yoga & meditation, physical activity tracking, searching for nearby assistance, and more.

Likewise, medical app development is developed for doctors and medical professionals so they can regulate their medical operations without delay. Commonly, medical apps are developed for telemedicine, chronic disease management, patient data collection & management, and more.

Here is more:

Difference between healthcare and medical app

Why Healthcare Mobile App Development is Essential?

Healthcare apps are essential because they are designed for different purposes. They streamline several healthcare and administrative functions like maintaining healthcare records, accessing healthcare information, and more.

  • For medical professionals and doctors: It helps monitor patients, detect disease, manage staff, and perform appointment scheduling. Doctors can also use the apps to consult patients via audio and video conferencing, prescribe medicines, and make diagnoses.
  • For users: It helps seek medical recommendations, track fitness levels, book appointments, monitor heart health, get at-home medical service delivery, and more.

With mobile healthcare apps, users can access a wide range of medical facilities from the comfort of their homes.

Reasons to Consider Healthcare App Development

With the help of a robust healthcare app, medical professionals can streamline their hospital’s functioning and attract users. But if you are still skeptical about how a healthcare app can be beneficial, check these points:

Reasons to Consider Healthcare App Development

1. Easy Appointment Booking

Patients need to make regular hospital visits or call reception to know about the doctor’s schedule. The process is overwhelming for both receptionists and patients. This is where a healthcare app enters to help with booking reminders, setting reminders, and checking doctor’s visit timings.

Besides helping patients make bookings, healthcare apps also take the burden off receptionists' shoulders.

2. Quick Access to Medical Records

A healthcare app offers easy access to medical reports, eliminating the need for patients to rush to hospitals to collect reports. Since reports are available on the app, patients can access it anytime and anywhere.

Furthermore, patients can consult physicians without going through the trouble of forgetting reports or misplacing them. This process reduces the paperwork and boosts patients’ convenience. Likewise, healthcare management can be rest assured about the collection and distribution of reports without loss.

With a single tap, the reports will be delivered to the corresponding patient.

[Also Read - AI In Healthcare: Benefits, Applications, and Common Challenges]

3. Improves Efficiency

The healthcare apps designed for patients have centralized databases, which help doctors to examine patient's medical records and provide them with the right care. It not only saves time but also allows doctors to simultaneously attend to multiple patients, which eventually improves service quality and brand reputation.

4. Hassle-free Bill Payments

The overall process of manually managing the bills and dealing with insurance companies for bill clearance becomes irksome for both patients and hospital staff.

However, healthcare apps can easily cut down this lengthy process. With healthcare mobile apps, patients can choose their preferred payment method, connect with their insurer, and pay online.

When you reach out to a reliable healthcare app development company , you can customize the app at your convenience. This eventually makes the payment procedure more comfortable.

5. Accurate Patient Diagnostics

Healthcare apps are integrated with sensors that help in monitoring and tracking different health parameters accurately. Doctors can use it to effectively track patient’s medical assessments, which reduces errors that can be fatal for patients. It also increases efficiency and helps offer better quality of services.

6. Better Promotion

The aforementioned features of healthcare apps will help you stand out in a market where many hospitals and clinics are still unaware of the advantages of mobile technology.

Healthcare apps can be used as the best marketing instrument. For instance, you can use it to notify patients about appointments, reports, news, promotions, or special offers via a push notification system. This way you can convert an irregular patient into a loyal one.

7. Improved Brand Reputation

You must attract users to stay at the top of the cutthroat healthcare industry. You can efficiently do it through hospital apps for patients as the app lets you gather patient feedback and analyze user behaviour.

You can further analyze the collected data to identify the limitations of your services and create more effective, user-focused marketing tactics.

8. Better Care at Remote Locations

Through healthcare apps, doctors can offer the most effective healthcare services to people living in remote or suburban places. Also, people in remote areas can receive timely care by scheduling video calls with doctors, which eliminates the need to travel to a hospital.

9. Patient-centric Solutions with IoT

The use of IoT in healthcare has resulted in better resource management. For instance, medical staff can check and organize their extensive inventory with ease. Additionally, IoT decreases the cost of treatment and makes it easier for patients to follow doctor's orders.

IoMT further highlights patient-centricity by allowing patients to share medical information online, reducing the need for frequent hospital visits. The implementation of IoMT has simplified medical workflow management and enhanced patient care in both in-person and remote settings.

10. Get Feedback

Lastly, by availing of custom healthcare software development services, you can allow patients to rate medical facilities & services and leave comments. Likewise, hospital staff can also use the app to give feedback to high authority.

It makes sense to offer a digital platform rather than a paper-based feedback form because healthcare practitioners can quickly start improving services after collecting feedback.

Honestly, a healthcare app can be a great investment because it can effectively optimize processes, improve communication, and enhance patient experience.

As you know why your hospital requires a healthcare app, let’s check out the types of apps that are revolutionizing patient care and healthcare service.

[Also Read - How AI Is Transforming The Healthcare Industry?]

Types of Healthcare Mobile Apps

Let us check some common healthcare mobile apps that are widely used by patients and doctors:

Types of Healthcare Mobile Applications

1. EHR Apps

Healthcare professionals use EHR apps to manage and use patients' records without any hassle. Doctors can quickly access a patient's treatment plans, medical history, prescriptions, and other details with a single tap.

This app significantly reduces paperwork and helps with a better decision-making process. It significantly leads to better information sharing, thereby improving patient care.

2. Appointment Apps

This healthcare app is designed to help patients with booking appointments. Patients can quickly check doctors' availability and schedule their appointments accordingly. They can also reschedule any existing appointment and receive reminders via push notifications.

Hospitals can also use appointment apps to streamline the scheduling process, which reduces the possibility of patient no-shows.

3. Telemedicine Apps

Recently, telemedicine apps have gained immense popularity because they facilitate remote consultations between patients and in-hospital doctors via video/audio calls or chat messages. The app helps manage chronic conditions and assists with routine checkups.

[Also Read - The Rise of Telemedicine: Advancements in Healthcare Delivery and Accessibility]

4. Emergency Response Apps

In times of critical emergencies, every second matters. This is where emergency response apps enter!

Patients can use these apps to get immediate help. All they have to do is share their location or access medical information in case of emergencies. This app also collects patients’ real-time healthcare data and alerts them about any concerning changes in their health, giving them sufficient time to get proper treatment.

5. Billing and Payment Apps

Managing patient bills the traditional way can be time-consuming, with maximum chances of errors and loss of important data. But with billing and payment apps, the entire process can be simplified. Furthermore, patients can easily view their bills, get access to insurance documents, and make payments online.

Likewise, hospitals can use billing and payment apps to cut down administrative expenses, manage billing, improve revenue collection, and enhance the overall financial experience for patients.

6. Staff Collaboration Apps

Staff collaboration apps help establish secure management of messaging, file sharing, patient resources, and task assignments among doctors. These apps are mainly designed to enhance patient coordination & care, improve teamwork, and increase response time.

Develop a Robust Healthcare App

Key Challenges to Consider During Healthcare Mobile App Development

Developing a healthcare mobile app can be extremely challenging. But you can eliminate these challenges by working with a trusted healthcare mobile app development company.

Some of the principal challenges are:

Challenges to Consider During Healthcare Mobile App Development

1. Scalability

The healthcare app should be designed with scalability in mind. It will allow the app to easily support greater usage without compromising performance when the hospital plans on expanding. You can also prevent bottlenecks by planning for scalability during app development.

2. Patient Engagement

Promoting patient participation via an app can be challenging. However, you can integrate robust features into your app, which will encourage patients to actively use it for health monitoring, accessing medical records, and appointment booking.

3. User Adoption

Healthcare professionals are mostly resistant to change, which makes it difficult to get them adopt to new software efficiently. But you can add a user-friendly interface and offer continuous training & support to encourage user adoption.

4. Data Security and Compliance

All sorts of healthcare apps are subjected to strict data security laws, like HIPAA in the USA. It is to ensure the safety and privacy of patient data. That’s why developers must include audit trails, strong encryption, and access control to safeguard sensitive information.

The process of developing a healthcare app is indeed challenging. But with a comprehensive strategy, focusing on flexibility, teamwork, and dedication, you can navigate through these challenges.

Must-Have Features in Healthcare App

Depending on your needs and requirements, you can add a list of features to your healthcare app. This way you can make the app more engaging and user-friendly.

Features in Healthcare App

1. Appointment Scheduling

When everything is just a click away, why not allow patients to book their health appointments from the comfort of their homes? This way both patient’s and doctor’s time can be saved.

With the appointment scheduling feature, patients can book, reschedule, schedule, and cancel appointments as per their availability. This feature also acts as a crucial mode of communication between doctors and patients.

2. E-Prescription

The e-prescription feature allows doctors to easily generate and send prescriptions without manual errors. It improves communication between patients and doctors while ensuring complete patient satisfaction.

3. Access to EHR/EMR

The most essential feature in healthcare apps is EMR/EHR but their implementation is difficult due to restrictions and security concerns. You can hire a reliable company for app development to easily overcome the challenges and implement EHR/EMR into your app.

Besides doctors, other departments can also use these features to access bills and medical records.

4. Push Notifications

You can add a push notification feature to your healthcare app to notify your users about various things like scheduling appointments, modifying the schedule, sending personalized pill reminders, or appointment reminders.

5. Safe Payment Gateways

Healthcare mobile apps must include a secure payment gateway for faster and simpler payment processing. Patients can also receive reminders regarding past-due medication payments and other bills via healthcare mobile apps.

6. Quick Chat Support

Chat support is the basic feature requirement of a healthcare mobile app, especially if you don’t want to purchase the video conferencing options. In an emergency, patients can reach out to healthcare professionals to avail immediate medical attention and get answers to important health-related queries via chat support.

Healthcare chatbots can more efficiently give patients the information they need, improving their experience. Chatbots collect and store patient data, provide a range of educational responses to patient inquiries, and automate lower-level tasks and duties performed by medical representatives.

7. Doctor Profiles

Include a doctor profile feature in your healthcare app so patients can easily select a physician. The doctor's profile will have images, bios, working hours, and testimonials from past clients. This particular healthcare app feature will improve your hospital's transparency and dependability.

8. Telemedicine

Doctors claim that telemedicine is one of the best methods for diagnosing and treating chronic illnesses. Despite the geographical distance, healthcare mobile apps are changing the way doctors and patients communicate with one another.

You can speak with the doctor directly about issues like injuries, infections, and skin conditions via video-based consultation.

Patients can choose their preferred doctor from a list of profiles, get information about the symptoms of their chronic condition, and access several other services via the telemedicine feature.

9. One-Click Ambulance

A crucial element in healthcare mobile apps for patients is the one-click ambulance. It lets users schedule an ambulance service for themselves, their loved ones, or anyone in need.

Likewise, you can use this feature to let your trusted contacts know about the hospital's location. In case of emergencies, you can also look over the list of pharmacies and labs in the nearby area.

10. Easy Integration with Wearables

Besides monitoring fitness, wearables can be used to check patients' health. For instance, patients can use wearables to assess their blood pressure, check heart rates, and glucose levels.

Users can quickly track and monitor their overall health simply by linking their wearable device to a healthcare app. Additionally, these wearable gadgets help with early disease diagnosis.

Cost to Develop a Healthcare Mobile App

Developing a healthcare mobile app is a complex task, with the difficulty and cost rising with each feature. On average, the cost of developing a healthcare mobile app is between $50,000 to $300,000, but the app’s complexity and other features significantly influence the price.

1. Prototype/MVP

As healthcare mobile app development is an expensive affair, starting with an MVP or prototype is always recommended. Ideally, an MVP model includes basic features with need to be tested with the end users. You can further expand the MVP model by adding advanced features. It can cost you around $15,000 to $150,000.

[Also Read - Scalability Challenges in MVP Development and How to Overcome Them]

2. Features

You need to jam-pack your healthcare app with excellent features to engage users. Including basic functions is affordable but adding advanced features will significantly increase the development cost. For instance, developing a complex app can cost anywhere from $150,000 to $300,000 or more. But a basic healthcare app development will cost you between $25,000 and $50,000.

3. Choice of Platform

By choosing the right platform for healthcare app development, you can reach the right audience. Your options include iOS, Android, and cross-platform.

Remember that developing a hybrid app will cost you more than developing a single platform. However, a hybrid app ensures that you have a wider audience reach.

4. Complexity of the App

The overall cost of developing a healthcare app is directly impacted by its complexity. This is because maintaining and updating a complicated app requires more resources, in terms of time and skills. Furthermore, complexity also increases the presence of bugs and other technical problems in apps, which eventually increases expenses even more.

Cost as per Complexity of the App

5. UI/UX Design

An easy-to-navigate design with user-friendly features is necessary for the success of your healthcare mobile app. The UI/UX design cost can be influenced by the complexity, unique graphics, and other elements required in your app. Ideally, the price range for the UX/UI design is between $10,000 and $50,000.

6. Team’s Location

The cost of developing a healthcare mobile app also depends on the development team’s location. Compared to the Eastern regions, the hourly rates in the Western countries are relatively higher.

Cost as per Team’s Location

7. Regulatory Compliances

When developing a healthcare app, it’s necessary to make sure it complies with laws like HIPAA, CCPA, and GDPR for data security and privacy. It needs secure data processing practices, such as encryption and SSL certifications.

Healthcare apps also require FDA approval and ADA compliance may be necessary for better accessibility. It is essential to keep these regulatory considerations in mind while building apps to reduce the likelihood of legal and financial complications.

How Can Protonshub Help You With Healthcare App Development

Similar to other industries, it has become increasingly necessary for the healthcare sector as well to meet the market demands to taste success. Every clinic and hospital must get a robust healthcare app developed to provide top-notch care and service to the patients.

Hire a trusted healthcare app development company like Protonshub Technologies that provides end-to-end app development services from ideation to deployment. Our team of experts guarantees to deliver a healthcare app that is HIPAA-compliant, maintains data security, and offers seamless user experiences.

So, don’t wait anymore. Reach out to our team of experts today to develop a scalable and powerful mobile app for your hospital.

Frequently Asked Questions

Developing a healthcare app includes these crucial steps:
  • Understand your goals and analyze your app’s user base.
  • Choose basic and advanced functions for your app
  • Design intuitive UI and UX for your app
  • Choose strong security procedures to protect patient data
  • Make sure the app is compliant with HIPAA regulation
  • Choose the ideal platform for app development

There is no fixed timeline for how long it takes to build a hospital app. That’s because the development time depends on various factors, including the development team’s size & location, the app’s complexity, choice of platform, and more.

On average, developing a healthcare app with basic features requires 3 to 4 months. But development of a highly complex app with multiple integrations takes more time.

Below are the common best practices that every healthcare app needs to follow:
  • Make sure the app strictly follows healthcare laws
  • Have a straightforward and user-friendly UI
  • Maintain privacy while protecting data
  • Integrate the app with the current EHR and billing systems

Ekta Singh

"Senior Content Writer"

Ekta Singh is a rookie food experimentalist and k-drama fan with 4+ years of experience in writing. Bridging gaps between companies and customers through conversion-driven content is her forte. She believes in writing stories for a living and living life for exploring places.