Protonshub - VR FoodBox Case Study

About FoodBox

A new service from Virtuous Retail that enables customers to order dine in, takeaway and home delivery from their favorite restaurants at their local VR Centre, and digitally top up and transact through their VR FoodBox wallet

Challenges

VR FoodBox had a very clear Objective, an Objective that needs an extremely easy and quick food delivery App. The app which looks professional while also looking beautiful which distances itself from the normal food delivery app usage. Reliability was another key point
The real-time shipment tracking solves the usual shipment-related anxiety and builds trust from the first checkout
Proper management of Vendors and orders to ensure timely delivery
Integrated payment gateways and merchant accounts for collection and order confirmation
Google maps integration for nearest delivery boy assignment and location tracking
A unique and well designed interface for menu listing with offers for hassle free ordering

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Protonshub’s App development Solution

With the project idea defined, Started the search for the online for food delivery apps to gain the understanding of the existing food delivery ecosystem. We identified what key features are required in order to have a perfect app that addressed the pain points of end users and the features users expected from a quality app. We incorporated these information’s in our design and development planning when making workflow and design decisions. Key points covered were as follows

Features Expected from Customer

Facility of order cancellation
Estimated delivery timer
Notification if dish is unavailable (suggest another)
AI based suggestions for frequent users
Real time order delivery tracking
Show contact info of deliverer and restaurant

Order process framework

Easy to sign up process for customers with smooth onbaording and password reset policy
Home page, Profile, Search property, food details and AI based Favorites section.
Real time food ordering and availability updates, Notification for unavailable food item
Integration of offers and Scheme via multiple wallets and restaurants based plans for final checkout.
Edit provision for changes before checkout or reordering
Payment gateway and wallet integration for timeless order confirmation and payment
Order delivery tracking system
Feedback mechanism after delivery

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Benefits

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Technologies We Use

React Native
Flutter
iOS
Android
Ionic

Angular js
Ruby & Rails
.Net
HTML 5
Vue js

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